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1. Choose the Telstra mobile plan that suits you best |
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Our mobile plans are simple and straight forward, they give
you the freedom to choose the plan that suits you best, and
the benefit of great coverage, service and reliability.
And if you connect to Telstra's Next G™ or 3G network as a
new customer, we will welcome you with a 2 month
introductory offer of video calls at the same rate as voice
calls to a mobile number in Australia and overseas17.
Member Plan:With our Member Plan,
you have the choice of a 12 or 24 month plan, great call
rates, a Bonus Option of your choice and, on $20 and above
plans, a Member Credit and monthly included calls. A monthly
Member Credit appears on your account to put towards
repayments for a new mobile handset, or the calls that you
make.
Casual Plan
Our Casual Plan allows you to change your monthly spend
when you so choose, and there's no fixed term contract. If
you choose a Casual Plan $20 and above you will still have
the benefit of monthly included calls.
Phone Plan
If you prefer a mobile phone included with your plan, our
24 month Phone Plan may suit you. You will receive monthly
included calls and a Bonus Option of your choice.
To view a selection of our available mobile phones visit
Phone Select.
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2. Choose
one of Telstra's Bonus Options |
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If you join either a new Member Plan or a Phone Plan, you
can get one of these Bonus Options1:
20c
for 10 min Night
Pay 20c for the first 10 minutes of voice calls (and video
calls if you have a video mobile (3G)2) to mobiles in
Australia, from 8pm-7am, 7 days a week3. Better yet,
there's no call connection fee.
FREE 24/7
Choose one Telstra Mobile or any fixed line number in
Australia and voice calls (and video calls if you have a
video mobile (3G)2) to that number are free for
the first 3 minutes with no call connection fee4.
Free Text
Pay only 15c per text message5 to any network,
24/7 in Australia. Plus, send free text messages5
to any Telstra Mobile between 8pm-7am, 7 days a week (up to
200 per night6) in Australia.
Free 50 Text
Send 50 free text messages5 to any mobile on any
network in Australia (or 50 free Talking Text messages to a
Telstra home phone7) each month, 24 hours a day,
7 days a week to any mobile on any network8.
My Hour
Nominate one hour of the day or night to receive the first
20 minutes of each voice call (and video calls if you have a
video mobile (3G)2) made within that hour free9.
You can call any eligible fixed or mobile number within
Australia any day of the week. This Bonus Option is not
available on $10 Member plans.
Per Second Saver
Only pay for the time that you use. Voice call rates (and
video calls if you have a video mobile (3G)2) are
charged per second instead of in 30 second blocks, 24 hours
a day, 7 days a week. A 27 cent call connection fee applies |
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3. Choose
a Reward Option |
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Telstra wants to thank you for having your services with
them and trusting them to meet your communication needs.
When you have an eligible Telstra home phone, plus one or
more other eligible service types and apply for a single
bill you could receive a great reward. |
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4. Pricing
tables
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Min Monthly Spend |
$10 |
$20 |
$30 |
$40 |
$60 |
$80 |
$100 |
$150 |
$250 |
$350 |
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Monthly Included Calls10 |
$0 |
$20 |
$30 |
$40 |
$60 |
$80 |
$100 |
$150 |
$250 |
$350 |
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Voice Call Rates - per 30 sec
block (or part thereof) to an Australian mobile no. |
50c |
47c |
44c |
36c |
26c |
24c |
22c |
20c |
19c |
18c |
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Video Call Rates – per 30 sec
block (or part thereof) to an Australian mobile no18. |
55c |
55c |
55c |
55c |
55c |
55c |
55c |
55c |
55c |
55c |
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Video Call Rates – per 30 sec
block (charged in 1 sec blocks) to an international
mobile no18. |
75c |
75c |
75c |
75c |
75c |
75c |
75c |
75c |
75c |
75c |
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Monthly Member Credit11 |
$0 |
$5 |
$6 |
$7.50 |
$10 |
$15 |
$17.50 |
$20 |
$30 |
$35 |
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Contract Length (months)12 |
12 or 24 |
12 or 24 |
12 or 24 |
12 or 24 |
12 or 24 |
12 or 24 |
12 or 24 |
12 or 24 |
12 or 24 |
12 or 24 |
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Picture Messaging MMS13 |
50c |
50c |
50c |
50c |
50c |
50c |
50c |
50c |
50c |
50c |
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Video Messaging MMS14 |
75c |
75c |
75c |
75c |
75c |
75c |
75c |
75c |
75c |
75c |
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Choice of one Bonus Option |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
Yes |
CASUAL PLAN
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Minimum
Monthly
Spend
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$10
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$20
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$30
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$40
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$60 |
$80 |
$100 |
$150 |
$250 |
$350
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Monthly Included
Calls10
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$0
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$20
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$30
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$40
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$60 |
$80 |
$100 |
$150 |
$250 |
$350
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Voice Call Rates -
per 30 sec block (or
part thereof) to an
Australian mobile
no.
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50c
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47c
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44c
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36c
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26c |
24c |
22c |
20c |
19c |
18c
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Video Call Rates –
per 30 sec block (or
part thereof) to an
Australian mobile no18.
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55c
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55c
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55c
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55c
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55c |
55c |
55c |
55c |
55c |
55c
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Video Call Rates –
per 30 sec block
(charged in 1 sec
blocks) to an
international mobile
no18.
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75c
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75c
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75c
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75c
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75c |
75c |
75c |
75c |
75c |
75c
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Picture Messaging
MMS13
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50c
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50c
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50c
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50c
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50c |
50c |
50c |
50c |
50c |
50c
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Video Messaging MMS14
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75c
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75c
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75c
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75c
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75c |
75c |
75c |
75c |
75c |
75c
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Bonus Option
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N/A
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N/A
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N/A
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N/A
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N/A
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N/A
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N/A
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N/A
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N/A
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N/A
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In all plans, there
is a 27c call connection fee for national voice and video
calls and 44c for international video calls.
Standard text messages5 in Australia are 25c. All
prices include GST |
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. 5. International Calls and International SMS |
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The price of a text message originating in
Australia and sent to an international number is 50c (incl
GST). International call rates and international text
message rates are variable and may be subject to change. For
International call rates, please see
Our Customer Terms |
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DISCLAIMERS |
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1 |
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For
Telstra's Bonus Options: (i) a
$15 fee applies if you change
your selected Bonus Options more
than once in a 30 day period;
(ii) for "Per Second Saver",
"Free 24/7", "20c for 10min
Night" and "My Hour" Bonus
Options, some calls are excluded
such as "19", "12", 1800,
international and international
roaming calls, MessageBank
deposits and retrievals, Memo,
PocketNews, all data calls (i.e.
SMS and WAP) and Satellite calls
(excluding services with Per
Second Saver); and (iii) For
"Free 50 Text" and "Free Text"
Bonus Options, unused messages
are forfeited and some message
types are excluded such as SMS
voting, SMS games, PocketNews,
WebNotes, MobileFun, SMS Access
Manager, Online SMS Business,
and some SMS Chat, some Instant
Messaging Services, Video
Messaging (MMS) and content MMS;
(iv) Telstra's Fair Play Policy
applies; (v) If you select or
change Bonus Option mid-bill
cycle, your option will be
adjusted on a pro-rata basis. |
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The
person you are calling must also
have a 3G video-capable phone
and be in a 3G coverage area, or
have an eligible personal
computer registered with
www.telstra.com
and connected to the internet. |
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Standard call rates apply after
the first 10 minutes. |
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A $3
fee applies to set up (and
change) your selected number.
Standard rates apply after the
first 3 minutes. Customers must
dial Free 24/7 Short Code. |
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Subject
to SMS character limit (up to
160 characters depending on
network to which SMS is sent).
SMS sent in excess of character
limit will be charged as
multiple messages. You will be
charged for each SMS message
sent, regardless of whether the
SMS is received. |
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All
messages over 200 charged at
applicable rates. It may take up
to 36 hours for your selection
of this Bonus Option to take
effect. Messages sent before the
Bonus Option is activated will
be charged at standard rates. |
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Messages can be sent to most
Telstra fixed home phones
between 8am and midnight, except
where a customer has chosen not
to receive Talking Text
messages. Most Telstra customers
with a text capable home phone
will receive messages as text. |
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All
messages over 50 charged at
applicable rates. It may take up
to 24 hours for your selection
of this Bonus Option to take
effect. Messages sent before the
Bonus Option is activated will
be charged at standard rates. |
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After
20 minutes, standard call rates
apply. A $15 fee applies to
change your chosen hour more
than once in a 30 day period.
Changes to your chosen hour will
take effect from midnight on the
day you made the change. Calls
may appear on your bill out of
order or on a later date due to
network outages, billing system
and other factors. This may
affect the application of
reduced call rates in your
chosen hour. |
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10 |
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Includes 3G video calls from a
video mobile (3G). Unused calls
forfeited. Cannot be used for
some calls, including calls made
while International Roaming,
operator assisted calls and for
third party charges. |
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Unused
credit forfeited. Credit not
redeemable for cash. |
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Early
termination charges apply for
termination during your contract
term. |
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For
each message sent per recipient
within Australia. |
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For
each message containing an MPEG
file of up to 100KB sent per
recipient. |
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15 |
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Mon-Fri
8am-9pm & Sat 9am-5pm AEST.
Excluding Public Holidays. |
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Data
included calls can only be used
for GPRS/CDMA 1X/EVDO and 3G
(excluding video calls). |
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Available to new connections to
Next G™ or 3G services on
selected plans only. Not
available to customers
re-contracting, upgrading or
changing between existing Next
G™ or 3G services. Video calling
is available to selected
international destinations.
Check our customer terms for
details. Standard video call
rates apply after 2 months. |
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To make
and receive video calls, you and
the person you are
calling/receiving a call from
must have a 3G or Next G™
capable handset and must be in a
3G coverage area. Refer
www.telstra.com to see if
you are covered. |
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Telstra reserves the right to change these Terms & Conditions at
anytime. |
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